This Privacy Policy explains what personal information okbit collects from members in the Philippines, how we use and protect it, and what rights you have over your own data. By registering an account or using the platform, you agree to the practices described here.
Last updated: June 2025
When you register an account on okbit, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and the payment details you use to deposit or withdraw funds in Philippine pesos. We also collect information generated by your use of the platform, such as your login history, betting and gaming activity, device type, browser, IP address, and approximate location. This technical data helps us keep your account secure and deliver a consistent experience whether you are accessing the platform from Metro Manila, Cebu, Davao, or anywhere else in the Philippines.
In addition to information you provide and activity data we generate, we may receive information about you from third-party payment processors and identity verification services when you complete a deposit or a Know Your Customer check. All data collected is limited to what is necessary for the purposes described in this policy. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data unless you voluntarily provide it ina support communication, in which case it is handled with the highest level of confidentiality and deleted once the matter is resolved.
The personal information we collect is used primarily to operate and maintain your okbit account, process your deposits and withdrawals in Philippine pesos, verify your identity in line with applicable regulations, and deliver the sports betting and casino-style entertainment services you have signed up for. We also use your data to send you account-related communications such as transaction confirmations, security alerts, and updates to our terms or policies. If you have opted in to promotional messages, we may contact you about relevant offers available on the Promotion page, but you can withdraw this consent at any time by contacting our support team.
Your activity data — including betting history, session duration, and deposit patterns — is analysed to detect unusual behaviour, prevent fraud, and identify signs of problem gambling so that we can offer appropriate responsible gaming support. We use technical data such as IP addresses and device identifiers to enforce our one-account-per-person rule and to block access from jurisdictions where the platform is not permitted to operate. We do not use your personal data to make fully automated decisions that produce legal or similarly significant effects on you without human review. Any profiling we conduct is limited to improving platform security and personalising your experience within the bounds of this policy.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. When data is no longer needed, it is securely deleted or anonymised. If you close your account, we will retain only the minimum information required to comply with legal obligations, resolve disputes, and prevent fraud.
okbit does not sell your personal information to third parties for marketing purposes. We share your data only where it is necessary to operate the platform or where we are required to do so by law. Our trusted service providers — including payment processors, identity verification partners, and cloud infrastructure providers — may access your data solely to perform services on our behalf and are contractually bound to protect it. All third-party partners we work with are required to handle your information in a manner consistent with this Privacy Policy and applicable Philippine data protection regulations.
We may disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of okbit, our members, or the public. In the event that okbit undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify you of any such change that materially affects how your data is handled.
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission using HTTPS, secure storage of sensitive account credentials, access controls that limit which staff members can view personal data, and regular security reviews of our systems. Our platform is designed with mobile-first security in mind, recognising that the majority of our Filipino members access okbit from their smartphones.
Despite our best efforts, no online platform can guarantee absolute security against all possible threats. You play an important role in keeping your account safe by choosing a strong, unique password, not sharing your login credentials with anyone, and logging out of your account when using a shared or public device. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately at [email protected] so that we can take prompt action to secure your account and investigate the incident.
As a member based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to request corrections if any of that information is inaccurate or incomplete. You also have the right to object to certain types of processing, the right to request erasure of your data where it is no longer necessary for the purposes for which it was collected, and the right to data portability in a structured, commonly used format.
To exercise any of these rights, please send a written request to [email protected] with your full name, registered email address, and a clear description of your request. We will respond within the timeframe required by applicable Philippine law. Please note that some requests may be subject to limitations where we are required to retain data for legal, regulatory, or fraud prevention purposes. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
okbit may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify registered members by posting a prominent notice on the platform or by sending an email to the address associated with your account. The date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy, how your data is handled, or how to exercise your rights, please do not hesitate to contact our support team at [email protected]. We are committed to being transparent and responsive on all matters relating to your privacy and data protection as a valued member of the okbit community in the Philippines.
Straight answers to what Filipino members ask most about data and privacy.
Now that you know how we protect your personal information, take the next step and register your free account. Enjoy mobile sports betting and casino-style entertainment in Philippine pesos, available 24/7 across the Philippines.